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SARAH YOUSSEF

Motivational Speaker, Soft Skills Trainer and Business Facilitator


Course Description

What Students Will Learn

After completing this course, participants will know how to:
• Define professional behavior and suggested standards for appearance, actions and attitude in a business environment.

• Create a professional image, follow cubicle and office etiquette, and maintain positive office relationships.

• Introduce people properly, be a good conversationalist, and follow proper etiquette in meetings.

• Follow proper etiquette at business functions and dinners, and identify formal table settings for business dining.

• Learn to professionally send and correspond to e-mails, also phone calls.

• General dos and don’ts.


Target Audience of The Course

This program is designed for people newly joining or recently returning to the work place.


Curriculum

  • Part 1 introduction and general tips:

  • Part 2 How to dress for men?

  • Part 3 How to dress for women?

  • Part 4 meeting people”eye contact and shaking hands”:

  • Part 5 meeting people “introduction and dealing with business cards”:

  • Part 6 phone calls:

  • Part 7 E-mails:

  • Part 8 Business Dining:

  • Part9 Business Dining:

  • Part 10 Business Dining:

  • Part 11 interviewing skills:

  • Part 12 interviewing skills:

  • Part 13 leaving the job:

  • Part 14 Dos and Don’ts:


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Business Etiquette


practical steps to create personal branding

This course describes the etiquette protocols and practices that employees can use to facilitate working relationships, enhance business dealings, reduce stress, increase productivity and learn how to apply business etiquette rules in a wide variety of typical business situations.


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Instructor Bio

An outstanding Motivational Speaker, Soft Skills Trainer and Business Facilitator.
Sarah helps individuals, teams, and Organizations increase organizational effectiveness, achieve bottom-line results, and become measurably more vital.
She possesses comprehensive knowledge and experience in delivering Training Sessions, designing Training Materials, and Training Evaluations.
Growing up in her career, training people coming from diverse backgrounds whether working professionals or students, this immense and diverse exposure developed her ability to seek understanding others from their own frame of reference and probe to understand unexpressed thoughts, concerns or feelings along with providing coaching and feedback to help others develop ability to unleash their hidden talents and passion.
With her fluency in both Arabic and English, Sarah has facilitated numerous of programs addressing leadership, communication and personal development in both languages to numerous organizations in various sec¬tors.
Sarah was honored to train the U.S.A. Embassy staff, Arab League staff and trained more than 1000 College students all over Egypt.

All it takes is one new insight or idea - strongly acted on - to take you to a completely different place.
--Robin Sharma